Journal of Intelligent Strategic Management

Journal of Intelligent Strategic Management

Implementing a Mixed Distribution Channel Strategy in the Beverage Industry

Document Type : Original Article

Authors
1 PhD student, Payam Noor University, Tehran, Iran
2 Assistant Professor, Department of Management, Payam Noor University, Tehran, Iran
Abstract
The aim of this study is to identify and explain the pattern of strengthening mixed distribution channels in the Iranian beverage industry using a qualitative data-driven approach. Given the extensive changes in consumer behavior, the development of digital technologies, and the transformation in the market structure, understanding the dynamics of this phenomenon is essential for marketing managers and industry decision-makers. The statistical population of the study consisted of experts in the fields of marketing, sales, and distribution in the beverage industry, of whom 15 were selected for interviews using purposive sampling and the snowball method. The data were collected through semi-structured interviews and analyzed using the Strauss and Corbin three-stage coding method (open, axial, and selective). The research findings showed that causal factors including consumer behavioral changes, competitive market pressure, technological evolution, distribution network pressure, and changes in the macro business environment are the basis for the emergence of mixed distribution channels. Also, background conditions such as the structure of the beverage industry, the cultural and social characteristics of consumers, the logistical and economic infrastructure, and the legal framework shape the environment for the realization of this phenomenon. At the same time, intervening factors such as government policies, economic conditions, consumer culture, and the level of innovation can play a facilitating or inhibiting role. In response to these conditions, organizations employ strategies such as designing the mix of sales channels, optimizing the supply chain, customer relationship marketing, innovation in the shopping experience, and strategic partnerships. Ultimately, these actions lead to outcomes such as improving market performance, improving customer experience, strengthening competitive advantage, developing organizational innovation, sustainability, and enhancing organizational capital. By providing a comprehensive model, this research provides valuable theoretical and practical insights for beverage industry managers to effectively design and manage mixed distribution channels.
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