Journal of Intelligent Strategic Management

Journal of Intelligent Strategic Management

Examining the Components of Coaching among Managers Based on a Cognitive and Perceptual Approach

Document Type : Original Article

Authors
1 Department of Public Administration, Ki.C., Islamic Azad University, Kish, Iran
2 Department of Public Administration, Sho.C., Islamic Azad University, Shoushtar, Iran
3 Professor, Department of Public Administration, Graduate Education Center, Payam Noor University, Tehran, Iran
4 Department of public Administration, WT.C., Islamic Azad University, Tehran, Iran
Abstract
Abstract
This study investigates cognitive-behavioral coaching in organizations, an approach rooted in cognitive and behavioral theories aimed at enhancing job performance, reducing employee anxiety and burnout, and improving individual and team resilience. A review of the literature indicates that cognitive coaching, by modifying dysfunctional beliefs and thought patterns, increases employees’ ability to cope with work-related stress and strengthens effective organizational behaviors. The study focuses on four key dimensions, including cognitive-behavioral career coaching, cognitive-behavioral coaching (CBC), designing cognitive coaching models, and coaching for coping skills, presenting a conceptual model for implementation in real organizational settings. The research method is based on a systematic review and analysis of scientific articles from 2023 and 2024. The findings reveal that cognitive coaching interventions can significantly reduce job stress, enhance resilience and leadership skills among managers, and improve employee burnout. Furthermore, designing indigenous cognitive coaching models tailored to Iran’s cultural and organizational contexts can play an essential role in human resource development and increasing organizational commitment. The outcomes of this study include practical recommendations for designing cognitive and behavior-based training programs, implementing coaching initiatives in public and private organizations, and developing employees’ coping skills. The results are applicable to managers, professional coaches, and researchers in the fields of human resource management and organizational behavior and can serve as a basis for future studies on psychological well-being and organizational performance.
Keywords

Subjects


صادقی، ف.، و جواهری‌زاده، ا. (۱۴۰۲). مروری بر مفهوم مربی‌گری در سازمان: پایه مفهومی برای توسعه یادگیری و رشد فردی، تیمی و سازمانی. مجموعه مقالات کنفرانس ملی چالش‌ها و راهکارهای نوین در مدیریت، حسابداری و صنعت بیمه. https://civilica.com/doc/1798339
دستگردی، م.، محمدی، م.‌، یعقوبی، ن.‌م.، & محمودزاده، م.‌ (۱۴۰۰). طراحی مدل کوچینگ سازمانی در سازمان‌های دولتی ایران با رویکرد داده‌بنیاد. مدیریت فرهنگ سازمانی, ۱۹(۳)، ۵۲۹۵۵۰
میرزایی، و.، پادری، ح.، و امارلو، ح. (۱۴۰۲). بررسی تأثیر مربی‌گری سازمانی بر خلاقیت شغلی با نقش میانجی یادگیری زدایی دانش سازمانی و تعدیل‌گری خودکارآمدی: مطالعه موردی بانک مسکن مشهد. دومین کنگره بین‌المللی مدیریت، اقتصاد، علوم انسانی و توسعه کسب‌وکار. https://civilica.com/doc/1712290
عربشاهی کریزی، ا.، و حسینی، م. (۱۴۰۱). نقش مربی‌گری سازمانی در انگیزه خدمت عمومی با میانجی‌گری رفتار سازمانی مثبت‌گرا: مطالعه کارکنان دانشگاه علوم پزشکی مشهد. مجله مدیریت بر آموزش سازمان‌ها، ۱۱(2). ۱۳۳۹.
تدین‌فر، غ.‌ر.، کوه‌نشین، ر.، باصری‌باغ‌سیاه، ح.‌ (۱۴۰۲). تأثیر کوچینگ مدیریتی بر رفتار سازمانی در پروژه‌های ساخت‌وساز. مهندسی و مدیریت ساخت, ۸(۱)، ۱۷۲۲.
مفاخری، م., توکلی، ا.‌ح., & خراسانی‌گرده‌کوهی, م.‌ (۱۴۰۳). نقش مربی‌گری در ارتقای تعهد سازمانی و بهبود عملکرد کارکنان. بیست‌ویکمین کنفرانس بین‌المللی مدیریت، اقتصاد و توسعه.
Cannon-Bowers, J. A., Bowers, C. A., & Carlson, C. (2023). Workplace coaching: A meta-analysis and recommendations for advancing the science of coaching. Frontiers in Psychology, 14, Article 1204166. https://doi.org/10.3389/fpsyg.2023.1204166
De Haan, E., & Nilsson, V. O. (2023). What we know about the effectiveness of coaching: A meta-analysis based on randomized controlled trials. Consulting Psychology Journal: Practice and Research, 75(1), 23–45. https://doi.org/10.1037/cpb0000260
Etemadi, M., & Ilkhanipour, S. (2023). Harnessing the power of meta synthesis to design a cutting-edge cognitive behavioral coaching model. The 12th International Conference on Modern Research Achievements in Education Science, Psychology and Social Science. SSRN. https://doi.org/10.2139/ssrn.4548129
Griffiths, K., Campbell, M., & Dark, F. (2023). Managerial coaches’ beliefs and behaviors that drive effective workplace coaching. International Journal of Evidence Based Coaching and Mentoring, 21(2), 45–63. https://doi.org/10.24384/x6fd-vy59
Jouali, Y., Benhaddou, A., & Fassi-Fihri, M. (2024). Enhancing resilience through coaching: The role of behavioral, cognitive, and emotional skills. Coaching: An International Journal of Theory, Research and Practice, 17(1), 22–39. https://doi.org/10.1080/17521882.2024.2287654
Jones, R. J., Woods, S. A., & Guillaume, Y. R. F. (2023). The effectiveness of executive coaching on behavior, attitudes, and individual characteristics: A meta-analysis. Frontiers in Psychology, 14, Article 1132785. https://doi.org/10.3389/fpsyg.2023.1132785
Kim, J., & Lee, H. (2023). The effects of remote cognitive-behavioral coaching on employees’ cognitive processes and job performance. Journal of Workplace Behavioral Health, 38(4), 289–305. https://doi.org/10.1080/15555240.2023.2265981
Li, J., Xue, E., & He, Y. (2023). Investigating the effect of cognitive-behavioral, mindful-based, emotional-based intervention and professional training on teachers’ job burnout: A meta-analysis. Behavioral Sciences, 13(10), Article 803. https://doi.org/10.3390/bs13100803
Longo, Y., Gunz, H., & Mayrhofer, W. (2023). Cognitive-behavioral coaching effectiveness in real workplace settings: A systematic review and implications for practice. Coaching: An International Journal of Theory, Research and Practice, 16(2), 145–162. https://doi.org/10.1080/17521882.2023.2234679
Otu, M. S., & Sefotho, M. M. (2024). Use of cognitive-behavioral career coaching to reduce work anxiety and depression in public employees. World Journal of Clinical Cases, 12(2), 322–334. https://doi.org/10.12998/wjcc.v12.i2.322
Shuang, H., Lin, Y., & Zhao, W. (2024). Coaching for leadership development in healthcare managers: A systematic mixed-methods review. BMC Health Services Research, 24, Article 556. https://doi.org/10.1186/s12913-024-10293-7
Tomoiagă, C., & David, O. A. (2023). Is cognitive-behavioral coaching an empirically supported approach to coaching? A meta-analysis to investigate its outcomes and moderators. Journal of Rational-Emotive & Cognitive-Behavior Therapy, 41(1), 1–22. https://doi.org/10.1007/s10942-023-00498-y
Wang, Q., Lai, Y.-L., Xu, X., & McDowall, A. (2023). The effectiveness of workplace coaching: A meta-analysis of psychologically informed coaching approaches. Journal of Work-Applied Management, 15(3), 309–329. https://doi.org/10.1108/JWAM-07-2022-0068